> For the complete documentation index, see [llms.txt](https://docs.cogram.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cogram.com/administration/subscription-and-billing.md). # Subscription and Billing ## Updating your subscription To add users, remove users, or cancel your subscription, email and we'll take care of it. Seats are counted per module. Members with no module licenses have the **View & Respond** access level, with read-only access. See [Licensing](/administration/licensing.md) for how module entitlements, seats, and access levels work. ## Billing Cogram sends you automatic emails after processing payments. To view invoices and receipts, please locate this email by searching for "Your receipt from Cogram" in your inbox, or "@stripe.com" (the domain from which these emails are sent). Then click "Download invoice" or "Download receipt" in the email. For help, contact . --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.cogram.com/administration/subscription-and-billing.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.